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Help Desk Specialist – 6788

Contract Westbrook, Maine
  • Location: Westbrook, Maine
  • Type: Contract
  • Job #19715

Help Desk Specialist
Location: Westbrook, ME | Schedule: Mon-Fri, 8am-4pm

Join our client's on-site Help Desk team and provide essential IT support to their team! Your main role will focus on configuring and setting up devices (laptops, desktops, iPads), and ensuring users are comfortable with their new equipment.

Key Responsibilities:

  • Configure and image new devices (mostly Windows, some Mac) for employees.
  • Provide help desk support, including data migration and software setup.
  • Offer walk-up assistance for hardware issues, password resets, and account troubleshooting.
  • Ensure employees are comfortable with their new computers and software.

Top Skills Needed:

  • Excellent customer service and communication.
  • IT troubleshooting experience, especially with hardware support.
  • Experience configuring new computers and setting up applications.

Nice-to-Have Experience:

  • Familiarity with ServiceNow, Salesforce, or SAP (not required).

Perfect for those starting out in their IT career in help desk support. If you’re tech-savvy and are looking to support a fantastic team, this is a great opportunity to grow your IT skills!

Apply to: Help Desk Specialist – 6788

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ProSearch is Maine’s premier staffing and recruiting firm. Our job is to connect great people with great opportunities. Established in 1994, ProSearch helps Maine’s top employers build their teams by recruiting just the right people – from temp/temp-to-hire, to IT consulting, to direct hire- for just the right positions.

ProSearch is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

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