Help Desk Technician

Direct Hire Brunswick, Maine
  • Location: Brunswick, Maine
  • Type: Direct Hire
  • Job #17979
Our mid coast Maine client is seeking to add a Help Desk Specialist to their growing team. This Direct Hire role is 100% onsite in Brunswick, Maine. The Help Desk Specialist plays a critical customer-facing role in the ongoing experience and delivery of our client's Managed IT Services.

This is an in-office position, offering the ability to work remotely at least 2-days per week after a successful probationary period.

Essential Technical Knowledge, Skills, and Competencies:

  • Provide front line technical support to end users on system and application support. Identify, research, troubleshoot, and resolve software problems.
  • Coordinate with the Engineering teams, customer teams, and other technology vendors to ensure effective support of new or existing technology solutions.
  • Continuously learn and share information with the team, implement improvements and automation to help the team be effective and efficient in end-user support.

ProSearch was established in Portland, Maine in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resource and office support utilizing a consultative approach. ProSearch strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.

Pro Search is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

Apply to: Help Desk Technician

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ProSearch is Maine’s premier staffing and recruiting firm. Our job is to connect great people with great opportunities. Established in 1994, ProSearch helps Maine’s top employers build their teams by recruiting just the right people – from temp/temp-to-hire, to IT consulting, to direct hire- for just the right positions.

ProSearch is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.