IT Specialist

Direct Hire Guilford, Maine
  • Location: Guilford, Maine
  • Type: Direct Hire
  • Job #17269

Our client, a medical manufacturer, is seeking to add an Information Technology Specialist to their growing team. This Direct Hire position is responsible for the operation, maintenance, troubleshooting, and evolving nature of the local area network (LAN), hardware, software, peripherals, and remote locations. IT Specialists perform routine daily IT processes and operations along with other tasks as assigned.

Primary Job Responsibilities:

  • Assisting in the routine maintenance of personal computers, laptops, printers, and other peripherals
  • Updating Windows 10 machines monthly and running monitoring software and anti-virus scans monthly and/or as needed
  • Assisting with the maintenance/expansion of the local area network (LAN) and supporting documentation
  • Fielding Help Desk calls, interfacing with end users for support, logging IT issues in our Help Desk tracking software and continuing to work on open issues until they are resolved and can be closed in the Help Desk software
  • Managing inventory of and ordering IT-related supplies (e.g. ink, toner, ribbons)
  • Creating and maintaining necessary IT documentation for the IT department and IT provided end user instructions
  • Documenting and maintaining end user PC software and hardware and peripheral inventory
  • Providing basic office support functions when needed (photocopy, shred, fax, file, update open project information.)
  • Assisting remote office and remote sales staff with issues related to remote work, VPN use, hardware, and software
  • Providing phone system support (analog and IP), administering the teleworker and the voicemail systems and generating supporting documentation
  • Interfacing with Verizon Wireless (or current cell service provider) in procuring cell phones and maintaining/upgrading cell phones, iPads, and MiFi devices
  • Contacting respective support lines for assistance with IT issues that need to be escalated form the company IT Help Desk
  • Monitoring Hosted Exchange email system – managing accounts, adding/deleting email accounts, creating alias accounts, managing storage, assisting with devise limits, and helping with cell phone email account setups
  • Assisting with software/hardware/vendor providing building entry access software/hardware

Key skills required:

  • Degree in Computer Science, Programming or related field required OR High School Diploma with equivalent experience required
  • 2-3 years of Information Technology experience required
  • Strong analytical skills to evaluate and address projects and problems
  • Demonstrated proficiency in Microsoft Office
  • Collaborates with users, vendors, technicians, and managers to understand and assess computing and system needs and requirements
  • Experience as a Help Desk agent
  • Excellent documentation, writing, and communication skills
  • Minimum of two (2) years computer experience
  • Willingness to train on new IT topics and product progressions

ProSearch was established in Portland, Maine in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resource and office support utilizing a consultative approach. ProSearch strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.

ProSearch is an Equal Opportunity/Affirmative Action Employer.  As such, it is our policy to follow a concept of non-discrimination in the hiring and promotion of employees without regard to their race, religion, sex, age, color, national origin or veteran or handicapped status.

Apply to: IT Specialist

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ProSearch is Maine’s premier staffing and recruiting firm. Our job is to connect great people with great opportunities. Established in 1994, ProSearch helps Maine’s top employers build their teams by recruiting just the right people – from temp/temp-to-hire, to IT consulting, to direct hire- for just the right positions.

ProSearch is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

  • Location: Guilford, Maine
  • Type: Direct Hire
  • Job #17269

Apply to: IT Specialist

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!