Salesforce Sales Analyst

Direct Hire Portland, Maine
  • Location: Portland, Maine
  • Type: Direct Hire
  • Job #17074

 

 

 

The Salesforce Analyst enables the productivity and performance of the Sales team to meet revenue and customer onboarding goals by facilitating the closing of new sales opportunities, maintaining service levels at existing accounts, and supporting CRM-enabled analytics over growing customer base.

 

This role is primarily responsible for supporting the success of new sales by utilizing Salesforce.com to drive analytical and visual problem-solving. Secondarily, the Salesforce Analyst may be required to manage customer pilots and trials, conduct customer demos and trainings, and provide customer onboarding support. This Salesforce Analyst will be a key facilitator of cross-functional alignment between Sales, Operations, Finance, and Customer Service in addressing evolving customer needs.


Responsibilities Include:

  • Establish and maintain visual management of sales funnel using Salesforce.com
    • Monitor, track, and report on sales funnel KPIs; communicate gaps to Sales personnel and leadership on a regular basis
    • Expeditiously enable Sales to identify opportunities for additional pursuit through daily use of Salesforce.com
    • Ensure all sales activity in Salesforce.com is organized, updated, and accurately recorded
  • New business and campaign support
    • Help Sales and Marketing teams execute campaign directives, including up-selling, cross-selling, product conversions, product upgrades, and price campaigns
    • Develop supporting content for Sales to utilize in winning new deals
    • Support customer trials and pilots of new products
  • New customer onboarding
    • Work with Customer Service and Shipping to ensure new customer orders are processed through efficient ERP management that corresponds to CRM data
    • Continuously develop training and troubleshooting materials
    • Assist Marketing in improving product manuals and SOPs based on customer feedback
  • Assist in market development
    • Communicate directly with customers to identify and record systemic business trends across and through the customer base
    • Provide accurate and actionable market information and insights to Sales and Marketing functions to enable further development of key markets

Skills Required:

  • Determined self-starter; must be able to work effectively and efficiently in an independent role
  • Extremely organized and structured
  • Energetic and analytical problem-solver; must be able to utilize CRM and data to visually demonstrate root cause of gaps to company performance
  • Excellent attention to detail and able to set high standards for quality
  • Strong quantitative skills
  • Excellent interpersonal and communication skills
  • Experience using CRM systems; experience with Salesforce.com highly preferred
  • Proficiency with Microsoft Suite (Excel, PowerPoint, Word, Outlook)

Requirements:

  • BA/BS degree in relevant field (Economics, Statistics, Mathematics, and/or Finance preferred)

 

 

Apply to: Salesforce Sales Analyst

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ProSearch is Maine’s premier staffing and recruiting firm. Our job is to connect great people with great opportunities. Established in 1994, ProSearch helps Maine’s top employers build their teams by recruiting just the right people – from temp/temp-to-hire, to IT consulting, to direct hire- for just the right positions.

ProSearch is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

  • Location: Portland, Maine
  • Type: Direct Hire
  • Job #17074

Apply to: Salesforce Sales Analyst

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!